Video will become available 10 minutes before session start
Motivational Interviewing (MI) is a collaborative, person-centered communication approach originally developed in the behavioral health field to strengthen motivation for change. Today, MI offers powerful, practical tools for leaders who want to foster engagement, support growth, and inspire meaningful action within their teams.
This session will introduce the core principles of MI: expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy, and demonstrate how they can be applied to everyday leadership situations. Whether navigating resistance to change, addressing performance concerns, or building stronger team connections, MI techniques help leaders move conversations from compliance to genuine commitment.
Attendees will learn how to use open-ended questions, affirmations, reflective listening, and summarizing (OARS) to create collaborative, trust-based environments. These strategies not only improve accountability and communication but also promote psychological safety, increase adaptability, and strengthen team cohesion.
Video will become available 10 minutes before session start
