Video will become available 10 minutes before session start
Academic library managers often feel pressured to resolve conflicts quickly to move past uncomfortable situations. While efficient, this approach can miss crucial underlying issues, leading to recurring problems and eroded trust. Conflict transformation, a framework used in peace-building, offers a sustainable, alternative approach by shifting focus to ”'constructive change initiatives that include and go beyond the resolution of particular problems” (Lederach, 2003). Unlike the more traditional conflict resolution lens, conflict transformation examines the multi-faceted aspects of conflict to address root causes and positively engage all parties involved.
This session will equip library managers with practical conflict transformation strategies for navigating team dynamics and organizational change in a relational, person-centered way. The presenter will distinguish between conflict resolution and transformation while sharing a framework for person-centered conflict transformation (including addressing provocation, mindfulness techniques, and establishing community agreements), and guide participants in strategies for building sustainable practices that avoid “quick fixes” when it comes to managing organizational conflicts.
Participants will learn to identify patterns in workplace conflicts, apply specific frameworks for transforming rather than simply resolving disputes, and develop approaches that strengthen relationships and prevent future conflicts.
Lederach, J. P. (2003). Conflict transformation. https://www.beyondintractability.org/essay/transformation
Video will become available 10 minutes before session start
